Automatic Low, Medium & High Classification
Every customer is classified automatically from the same set of factors your team defines.
Customer risk scoring
Know a customer's risk level the moment it changes.
Classify every customer as Low, Medium, or High risk from the factors your team defines, including country risk from FATF's internationally recognized list of higher-risk countries, with a full history behind every result.
How classification works
Consistent risk levels, built from the same factors every time.
A set of factors your team defines, including country risk, feed one risk level per customer, kept current through retained history and on-demand recalculation.
Higher-Risk Country Recognition
Country and geography inputs are checked against FATF's internationally recognized list of higher-risk countries.
Full Evaluation History
Every classification is retained with the factors that produced it and how much each one counted.
On-Demand Recalculation
Re-run a customer's classification on demand whenever new information arrives.
Classification workflow
Classified instantly, then kept current on your schedule.
A new customer isn't left waiting for their first classification, and existing customers aren't left waiting for someone to remember a review is due.
- 01
Classified the Moment They Enter the System
As soon as a customer profile is created, an evaluation runs immediately and assigns a risk classification, with no waiting for a batch or scheduled job to run. That means no new customer sits unclassified while someone remembers to trigger a check, and no gap in coverage between onboarding and the first review.
- 02
Reassessed On Your Own Schedule, By Risk Level
After that, each risk level keeps getting reassessed on its own schedule your team configures, instead of one blanket interval applied to every customer regardless of risk. Low risk customers might be reassessed annually, Medium risk quarterly, and High risk monthly, concentrating review effort on the customers who need closer attention rather than spreading it evenly across the whole base, with no one needing to manually track when each customer's next review is due.
Authorized override workflow
Give analysts a governed way to override the score.
Automatic classification is the default path for every customer. When an analyst has context the automatic classification doesn't capture, an authorized override keeps that judgment call visible and access-controlled rather than silent.
Authorized Override Permission
Only users granted the override permission can set a customer's risk level outside the automatic classification, keeping the exception path itself access-controlled.
Override Alongside the Automatic Score
An override is recorded next to the automatic classification it replaces, not in place of it, so the automatic result and the factors behind it stay visible for review.
Recalculation Supersedes an Override
Running an on-demand recalculation produces a fresh automatic classification, giving compliance teams a clear path back from an override once circumstances change.
Start a conversation
Request a Customer Risk Scoring DemoReady to make customer risk levels actionable?
See how factor-based classification, country risk from FATF's list of higher-risk countries, and a governed override workflow keep customer risk levels current inside your own environment.