Board, List & Detail Views
Work a caseload the way your team actually operates: scan a board for status at a glance, work a list for throughput, or drop into a single case for full detail.
Give compliance analysts a board, list, and detail workspace for every alert, with evidence links, tasks, notes, and a full timeline in one place.
A case carries everything an investigation needs: the evidence it was opened from, the work still to do, and the record of how it got resolved.
Work a caseload the way your team actually operates: scan a board for status at a glance, work a list for throughput, or drop into a single case for full detail.
Attach the transactions, customers, and records a case is actually about, so an investigation stays anchored to the alert that opened it.
Break an investigation into assignable tasks and keep working notes alongside the case, instead of splitting that context across email or spreadsheets.
Every status change, assignment, and action is captured on the case timeline as it moves through a controlled workflow from open to resolution.
A case is never ownerless. Team and individual ownership are both required, so resolution accountability is explicit from the moment a case opens.
A case moves through defined states along a governed transition path, so status reflects real investigation progress rather than an open-ended free-text field.
Every case belongs to a team accountable for its resolution, so a case never sits without a group responsible for moving it forward.
Alongside team ownership, every case also carries a named individual owner responsible for progressing it day to day.
Closing, reopening, or exporting a case can require a second person to approve it, with a written reason recorded for the decision, and the person who made the request can never approve their own. Approval before closure is on by default and can be adjusted in case settings.
A legal hold can be applied to a case with a recorded reason, and a retention period set for each case type is fixed on the case when it closes.
Step back from a single case to see how your whole caseload is performing: how much work is coming in, how long it's taking, and how it's being resolved.
See how many cases opened and closed over any period, how long open cases have been sitting, and how closed cases were actually resolved, without pulling the numbers together by hand.
A trend view shows how caseload and resolution speed are moving over time, so a growing backlog or a slowing resolution rate shows up early instead of after it becomes a problem.
Export the underlying figures to CSV for your own records, a management report, or a regulator, in the same place you already review your caseload.
See how a shared board, list, and detail workspace with mandatory ownership keeps every compliance alert moving toward resolution.