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Case management

Investigate and resolve alerts in one workspace.

Give compliance analysts a board, list, and detail workspace for every alert, with evidence links, tasks, notes, and a full timeline in one place.

A person assembling puzzle pieces beside a speech bubble, representing investigating and resolving a case
Investigation workspace

One workspace for every stage of a case.

A case carries everything an investigation needs: the evidence it was opened from, the work still to do, and the record of how it got resolved.

Board, List & Detail Views

Work a caseload the way your team actually operates: scan a board for status at a glance, work a list for throughput, or drop into a single case for full detail.

Evidence Links

Attach the transactions, customers, and records a case is actually about, so an investigation stays anchored to the alert that opened it.

Tasks & Notes

Break an investigation into assignable tasks and keep working notes alongside the case, instead of splitting that context across email or spreadsheets.

Timeline & Workflow Transitions

Every status change, assignment, and action is captured on the case timeline as it moves through a controlled workflow from open to resolution.

Workflow & ownership

Every case has a team and a named owner.

A case is never ownerless. Team and individual ownership are both required, so resolution accountability is explicit from the moment a case opens.

01

Controlled Workflow Transitions

A case moves through defined states along a governed transition path, so status reflects real investigation progress rather than an open-ended free-text field.

02

Mandatory Team Ownership

Every case belongs to a team accountable for its resolution, so a case never sits without a group responsible for moving it forward.

03

Mandatory Individual Ownership

Alongside team ownership, every case also carries a named individual owner responsible for progressing it day to day.

Start a conversation

Ready to give every alert a clear investigation path?

See how a shared board, list, and detail workspace with mandatory ownership keeps every compliance alert moving toward resolution.

Request a Case Management Demo